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By accessing the Pivotal Moments Media website (the “Site”), you agree to the terms outlined in this Privacy Policy. If you do not agree with our policy, please discontinue use of the Site immediately.
We collect two main types of information:
We collect and store the information you voluntarily share with us, which may include your name, email address, phone number, gender, date of birth, and any other details you provide through forms, promotions, or service inquiries.
Your email address will only be used for the specific purpose for which you provided it and will not be added to any mailing list without your explicit consent. We will never share your personal email without permission.
When you use the Site, we may automatically collect certain technical data, often referred to as “clickstream” information. This includes pages visited, time and date of access, IP address, browser type, and referring URLs. This helps us understand how users engage with the Site and allows us to improve user experience and content.
We are committed to protecting your privacy and handling your data responsibly. We may use the information we collect to:
Operate and maintain the Site
Fulfil your requests for services or information
Improve our content, marketing strategies, and services
We may share your personal information in the following cases:
• With Our Team and Service Providers
At times, we may engage third-party contractors, such as payment processors, IT specialists, or marketing professionals, to help us operate our business. These parties will only access the information necessary to perform their duties and are prohibited from using it for any other purpose.
• When Required by Law
We may disclose your information if legally required to do so — for example, in response to court orders, legal processes, or to cooperate with law enforcement when permitted by privacy legislation.
• With Your Consent
If we need to share your information for purposes not listed above, we’ll notify you and request your consent before doing so.
Your information is stored securely on servers located in Victoria, Australia. We implement both physical and digital safeguards to protect your data from unauthorized access.
However, no method of transmission or storage over the internet can be guaranteed 100% secure. While we take all reasonable steps to protect your data, we cannot ensure absolute security and are not liable for breaches beyond our control.
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies if you choose to visit their sites.
If you have any questions about this Privacy Policy or how we handle your data, please contact us directly.